Customers say this metal spoon is durable, easy to use, and a solid upgrade from plastic alternatives. Many appreciate its sturdy construction, long handle for reaching into containers, and dishwasher durability. Some note the scoop size doesn't perfectly match the included plastic scoop or deliver the intended 5-gram measurement. However, several customers report not receiving the spoon with their orders, with some receiving plastic mixers instead. Overall, those who received it praise its quality and functionality.